Accessibility Statement & Reasonable Accommodation Notice
Tahanan Residences is dedicated to ensuring digital accessibility for all residents, visitors, and individuals with disabilities in conformance with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and California civil rights laws.
Conformance Status: WCAG 2.1 Level AA
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Tahanan Portal is designed and maintained to substantially conform with WCAG 2.1 Level AA across all resident and management web interfaces.
Technical Accessibility Measures Implemented
Our platform incorporates specific technical features to ensure equitable access:
All pages feature a "Skip to main content" bypass link. Navigation links, form fields, modal dialogs, and action buttons are fully navigable via standard keyboard inputs (Tab, Enter, Escape).
Color combinations exceed the WCAG 2.1 AA required contrast ratio of at least 4.5:1 for regular text and 3:1 for large headings and badge elements, ensuring readability for low-vision residents.
ARIA landmarks (<main>, <nav>, <footer>), explicit aria-label tags, and direct htmlFor form associations facilitate smooth screen reader synthesis (NVDA, JAWS, VoiceOver, TalkBack).
Interactive modal dialogs maintain proper ARIA dialog roles (role="dialog", aria-modal="true"), visible focus indicators, and dismissibility via the Escape key.
Reasonable Accommodations & Alternative Channels (FEHA & ADA)
In compliance with the Federal Fair Housing Act, Americans with Disabilities Act, and California Fair Employment and Housing Act (FEHA), Tahanan Residences is committed to providing reasonable accommodations to ensure residents with disabilities have full and equal enjoyment of our housing and services.
If you have difficulty accessing any feature on this website, or if you prefer an offline method to submit tickets or review building announcements, we gladly offer alternative options:
- Direct Phone Submission: Call our management office to dictate tickets over the phone.
- Physical Paper Work Orders: Pre-printed maintenance request forms available outside the resident manager office.
- Large-Print or Audio Notices: Request notices and communications in large type or audio format.
Accessibility Assistance & Contact Information
We continually strive to improve the accessibility of our site. If you encounter an accessibility barrier or have suggestions for enhancement, please let us know: