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Resident Agreement & Legal Disclosures

Terms of Service & California Statutory Notices

These Terms govern the use of the Tahanan Resident Portal for 10-unit property management, maintenance requests, communications, and emergency alerts pursuant to California landlord-tenant statutes.

Effective Date: September 2026•Jurisdiction: State of California•Property: Tahanan Residences (10 Units)

1. Life Safety & Immediate Emergency Disclaimer (Call 911)

The Tahanan Portal is NOT an emergency response service. If you experience a fire, medical emergency, gas leak (call PG&E/SoCalGas or 911), crime in progress, or any situation involving immediate danger to life or safety, dial 911 immediately before taking any action in this portal.

Maintenance requests submitted through this website are monitored during regular business hours (8:00 AM – 5:00 PM, Monday through Friday). Urgent after-hours habitability emergencies must also be phoned in directly to the 24/7 property emergency line.

2. California Implied Warranty of Habitability & Resident Duty to Report (Cal. Civ. Code § 1941.1)

Landlord is committed to maintaining all 10 residential dwelling units in full compliance with California Civil Code § 1941.1 and Health & Safety Code § 17920.3. This standard requires:

  • Effective weatherproofing and weather protection of roof and exterior walls, including unbroken windows and doors.
  • Plumbing or gas facilities conforming to applicable California law in good working order.
  • A water supply capable of producing hot and cold running water under landlord control.
  • Heating facilities conforming to applicable law in good working order.
  • Electrical lighting, wiring, and equipment maintained in good working condition.
  • Clean and sanitary building, grounds, and appurtenances free from debris, filth, and pest infestation.
  • Adequate trash receptacles and removal facilities.
  • Floors, stairways, and railings maintained in good repair.

Resident Cooperation: Residents agree to promptly report any defective plumbing, heating failure, moisture intrusion, electrical faults, or habitability conditions via this portal so repairs can be scheduled without undue delay.

3. Smoke Alarms & Carbon Monoxide Detectors (Cal. Health & Safety Code §§ 13113.7 & 17926)

Pursuant to California Health & Safety Code §§ 13113.7 and 17926, landlord has installed approved, operational smoke alarms and carbon monoxide detectors in each dwelling unit.

Resident Testing & Battery Duty:

Residents are responsible for regularly testing detector operation and replacing batteries where applicable, unless designated otherwise in your residential lease agreement.

Mandatory Malfunction Reporting:

If an alarm chirps, chirps intermittently, fails to sound during testing, or is defective, resident must submit an urgent maintenance ticket immediately. Disabling or removing smoke or CO detectors is a violation of California law and your lease.

4. Landlord Right of Entry & Notice Protocols (Cal. Civ. Code § 1954)

Landlord entry into any tenant dwelling unit is strictly governed by California Civil Code § 1954:

Permissible Grounds for Entry:Entry is allowed only: (1) In case of an emergency; (2) To make necessary or agreed repairs, decorations, alterations, or improvements; (3) To exhibit the dwelling to prospective purchasers, mortgagees, or tenants; (4) When the tenant has abandoned or surrendered the premises; or (5) Pursuant to court order.
24-Hour Notice Requirement:Except in genuine emergencies or when the tenant explicitly authorizes entry, landlord shall provide at least 24 hours written notice specifying the date, approximate time window, and purpose of entry. Entry is conducted during normal business hours (8:00 AM – 5:00 PM, Monday through Friday) unless tenant agrees to an alternative time.
Ticket Entry Authorization:When submitting a maintenance ticket through this portal, resident may affirmatively select "Permission to Enter during normal business hours" to expedite repair dispatch without waiting for a separate 24-hour advance written notice.

5. Electronic Communications & Uniform Electronic Transactions Act (Cal. Civ. Code § 1633.1 et seq.)

By creating an account and logging into Tahanan Portal, resident consents to receive routine administrative communications, maintenance appointment notifications, and building announcements electronically via email and portal notifications under California's Uniform Electronic Transactions Act (UETA).

*Note: Electronic consent does not waive statutory physical service requirements for formal legal notices (such as Three-Day Notices or Notices of Termination) unless expressly executed in writing as required by California law.

6. Fair Housing & Non-Discrimination Commitment (FEHA & Unruh Civil Rights Act)

Tahanan Residences and management strictly comply with the California Fair Employment and Housing Act (FEHA, Cal. Gov. Code § 12955), the California Unruh Civil Rights Act (Cal. Civ. Code § 51), and the Federal Fair Housing Act. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, familial status, source of income (including Section 8 housing vouchers), disability, or veteran status.

Questions regarding these terms? Contact property management at admin@property.local or visit the resident manager office during posted hours.